To those of you that use Pemserter ® Products you will have no doubt met me or have spoken with me at some point over the years and be aware of the Service I provide both with Press Service and Fastener Application advice. 
To those of you I am yet to meet, please let me introduce myself; 
I have 16 years years’ experience working with Pemserter Presses and equipment; initially covering the UK and Europe as the sole Pemserter ® Service Engineer, Commissioning and Servicing Presses for Customers and Distributors across Europe. For the last 8 years my role changed to Pemserter ® European Product Supervisor, trouble shooting Press problems not only in the UK but as far afield as Scandinavia, the Middle East, USA, India China and Australia. 
Prior to my career with PEM I spent 15 years in the Royal Air Force as an Airframe Technician, working on a variety of UK/ European Fighter & Transport Aircraft (and a small stint on Missiles). 
Due to recent redundancy I have set up my own Service Business, concentrating on Pemserter ® Service but not limited to Pemserter’s; I also offer a repair service for your RivNut and Pop Style Air Tools too and will be quite willing to look at any other Air Tool that you might be having issues with. 
I look forward to meeting you. 
Andrew Smith 
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